Dear Customer We are pleased for you to deal with our laboratory to conduct laboratory tests for building material and we guarantee you the following:

• Central Lab for Construction Materials Testing (CTL) ensures confidentiality on all information obtained or created during the performance of all laboratory activities
• inform Central Lab customers in advance any information the laboratory intends to place in the public domain except for the information the customer’s makes publicly available or when agreed contractually between the laboratory and the customer
• does not disclose of the confidential or proprietary information’s of a customer unless otherwise required by the law or the regulatory body or the accreditation body that requires such disclosure
• all personnel including any committee members, contractors, personnel of external bodies or individual representing on the laboratory’s behalf will keep all information obtained or created during the performance of all laboratory activities confidential unless mandated by the law to release such information